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Year
2024
Tech & Technique
Next.js, Nest.js, OpenAI, PostgreSQL, AWS
Description
AI-based food ordering system via WhatsApp for US-based operations.
- Developed an AI-driven conversational ordering system integrated with WhatsApp, enabling users to place food orders through natural language.
- Implemented backend services to interpret user intent, manage menus, and automate order flows with minimal human intervention.
- Scaled the platform for US-based operations, focusing on reliability, latency optimization, and seamless third-party integrations.
My Role
- Designed and implemented conversational flows and orchestration between AI, ordering, and fulfillment services.
- Integrated external providers (e.g. WhatsApp, payment gateways) into a cohesive, resilient system.
- Optimized system performance and observability to support production operations.